The layer between your business systems and your customers.
Your systems say what happened. Renotify works out who to tell, whether it may, how to reach them, whether it arrived, and what they did next.
Six steps, handled for you.
Everything starts with something that happened.
Send events from HubSpot, Shopify or your own code. Each carries the customer it’s about, so contacts stay up to date as you go.
- Date triggers for renewals and anniversaries
- Safe retries: a customer is never notified twice
- Every event on the customer’s timeline
Say who should hear about it, and when.
Workflows filter on anything in the event or the contact, wait for the right moment, and stop the moment the customer acts.
- Conditions on contact and event data
- Waits by duration or until a date
- Goals that end a workflow early
Respect every customer’s choice, automatically.
Consent is tracked per channel, with where it came from. STOP replies and one-click unsubscribes are honoured everywhere, instantly.
- Per-channel consent with evidence
- STOP keywords in many languages
- Suppression for bounces and complaints
Reach people on the channel that works for them.
List channels in order. If one can’t reach someone, or the message isn’t delivered in time, the next one takes over with content written for it.
- Fallback on failure or silence
- Per-channel message content
- Links shortened and tracked
Understand every failure, and fix it.
Provider error codes become plain reasons with the fix: invalid number, not on WhatsApp, template rejected, opted out.
- Delivery funnel and failure reasons
- Monitoring and alerts on Business
- Updates to your systems on Business
Connect messages to results.
When a customer pays, renews or books, Renotify credits the workflow and the message that reached them.
- Goals credited within a window you set
- Link clicks as events
- Outcomes per workflow and channel
AI that helps you communicate, not a chatbot bolted on.
An AI agent answers routine replies from your knowledge base and hands over to your team when it matters. It drafts messages for each channel too, from a short WhatsApp nudge to a fuller email.
Your policy expires in 7 days. Renew today.
Your policy expires in 7 days. Renew here: renotify.app/l/8Kd2
Your home policy renews on 12 October. Here’s what’s covered, and how to renew in two minutes…
Ready-made workflows to start from.
Channels, in the order they are tried: WhatsApp SMS Email
Remind customers before and after a payment is due, and stop the moment they pay.
Use this recipe →Channels, in the order they are tried: WhatsApp Email SMS
Reach policyholders 14 and 3 days before renewal, on the channel they actually read.
Use this recipe →Channels, in the order they are tried: WhatsApp SMS
Confirm every booking and remind patients the day before, with an easy way to reschedule.
Use this recipe →Send your first automated notification today.
Try any plan free for 14 days with messaging credit included. Pick a recipe, connect WhatsApp or SMS, and watch the first message arrive on your own phone.