Order updates customers actually see
Confirmations, shipping and delivery updates, and recovered checkouts, sent from Shopify or your own store.
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Order #1042 shipped Event
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Tracking link delivered on WhatsApp Message
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Customer opened tracking Click
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Delivered, no support ticket Outcome
What gets in the way today.
“Where is my order?”
Every unanswered shipping question becomes a support ticket, or a chargeback.
Carts left behind
Shoppers get distracted. A timely, relevant nudge brings a share of them back.
Emails go unread
Order emails sit in promotions tabs. Customers read their messages.
Notifications your customers rely on.
- Order confirmations
- Shipping and delivery updates
- Abandoned checkout recovery
- Back-in-stock alerts
Channels, in the order they are tried: WhatsApp Email
Tell customers their order is on the way, with tracking, the moment it ships.
Use this recipe →Channels, in the order they are tried: WhatsApp SMS
Let customers know their delivery is today so fewer parcels come back.
Use this recipe →Channels, in the order they are tried: WhatsApp Email
Bring shoppers back to the checkout they left, only if they agreed to hear from you.
Use this recipe →Reliable
WhatsApp first, with SMS and email ready to take over when a customer can’t be reached.
In control
Consent and opt-outs enforced on every channel, with a record of each decision.
Visible
Every message, reply and outcome on the customer’s timeline, and failures explained with the fix.
Send your first automated notification today.
Try any plan free for 14 days with messaging credit included. Pick a recipe, connect WhatsApp or SMS, and watch the first message arrive on your own phone.